Should you ever need the services of a car removal service provider in Toronto, you should get the very best. Everyone deserves the very best. Ever thought about what that means? Since we have so many different preferences and are always in non-identical situations, best becomes a relative term. Why then do most companies claim to be the best at what they do, even when their Yelp reviews tell a mixed story?
The very reason why a 5-star review is followed by a dismal rating is that they do not educate their customers about what exactly it is that they are best at. Let’s see how you can find a scrap car towing service provider that fits your preferences like a glove.
Related article: Scrapping vs Salvaging: What to do with Scrap Cars in Toronto
Balanced Reviews Online
They have to be human. Unless they’re paying people to leave good reviews on their Yelp pages, a company that has human attendants will sometimes get bad ratings. They can never have control over the mood of their clients, on the particular day of service. For instance, after a long time trying to fix an old hag of a car, thinking that it is a classic, having it dragged away can leave a person feeling so sad that saying anything nice is the last thing they’re capable of.
There are circumstances when a company is so good at dealing with people in need of towing services. So much that they actually have a majority of just perfect score ratings. These, when accompanied by images of the services being rendered in real-time are the sort of reviews that specialized businesses get. The guys you can trust to do just as good a job as they pulled off for their past clients. Hold on now, there are more things to consider before dialing that number.
Related article: Top 5 Car Towing Companies in Toronto
Good Response Time
After passing the reviews test, on Yelp and other review platforms, you may consider giving the scrap car removal company a call. What you’re looking for, besides the response we all want, “…we’re on our way…”, is the attitude and responsiveness of the sales team. It says a lot when the sales team is not motivated to get someone to your location at a good time. At worst, a day is long enough for one to wait for a towing truck to peer through. On the second day, you should be looking into other companies offering the service at a more exciting pace.
The same applies when you get in touch with the scrap car towing company online. A one-day-old social media chat initiated by you is a telltale of the kind of organization the respondent is running. Something you should look to avoid whenever you can. The other extreme of the spectrum (the good side) is a company that responds quickly. They listen as you describe your situation. They schedule a time for you to be at the location where the scrap car is located. This way, you get to meet with someone that helps while dealing with the information on the ground.
Related article: How Scrap Car Removal Companies Recycle a Car
They Send Someone Over
Before you’re told any numbers besides the call-back number to check on the arrival time of the person coming to tow the scrap car. You should take it as a sign when money is put first and foremost. Most towing scenarios require your car to be inspected by a specialist to determine how much value can be salvaged before it is recycled. This means different values may be reached for the same car make and model, depending on how depreciated it is.
Sending someone over shows initiative on the part of the service provider in seeing the transaction through. Also, it shows honesty. Your car is worth more than just a few colored sheets of paper (money) to you. You deserve the respect that recognizes the relationship you may have nurtured with the car as you grew through the years together. In the case of accident vehicles, the tethering just started, getting torn is a painful experience that has to be conducted with care.
Related article: How to Get the Most Money Out of Your Scrap Car (in Toronto)
A Good Scrap Car Removal Service Cares
Not just for you, but the environment. The staff sent to pick your car off the spot it rests will be willing to talk you through the process that’s ahead for the car. They may even show you some great workmanship. Some reviews online will mention the names of the drivers and what they did to make the process as stress-free as possible for their customers. These are the guys that are malleable to every situation. Knowing when to console you, when to laugh, and how to give you the best value from the scrap car even as you watch them drive off into the horizon.
Related article: 7 Reasons Why Scrapping Your Car is Good for the Environment